Frequently Asked Questions (FAQ)
We offer two membership types:
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Preferred Customer (PC)
A Preferred Customer buys and consumes our products at member pricing. -
Independent Business Owner (IBO)
An IBO pursues the business opportunity. Operating as an independent distributor and selling our products to non-members at retail price.
To become a Preferred Customer (PC) or Independent Business Owner (IBO), you must be 18 years old and above and be sponsored by a valid IBO. There are two ways to register:
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Registration and purchase via Online
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Preferred Customer (PC)
You may register using the e-Business Card provided by your sponsor, or by logging in to our official website at www.beintl.com. -
Independent Business Owner (IBO)
You may proceed to register via their e-Business Card provided by your sponsor.
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Preferred Customer (PC)
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Registration and purchase at our Offline Sales Offices / Business Centre
You may register at our Sales Office together with your sponsor. Please find below the Sales Office locations in your respective countries:-
Preferred Customer (PC)
Country Address Operating Hours Malaysia C-20-G, JALIL LINK 2, NO. 5, JALAN JALIL PERKASA 1, BUKIT JALIL, 57000 KUALA LUMPUR WILAYAH PERSEKUTUAN, MALAYSIA
TEL: +603 8605 8500MONDAY – FRIDAY:
10:00 AM – 7:00 PM
CLOSED ON SATURDAYS, SUNDAYS AND PUBLIC HOLIDAYSYou may also visit our Malaysia authorised Business Centres below for walk-in registration and purchases:
Location Address Operating Hours PENANG BUSINESS CENTRE SHOP UNIT 9, FLOOR 1-2, NO.8, LEBUH MACCALLUM, 10300 GEORGETOWN, PULAU PINANG.
TEL: 012-768 2286 / 012-460 3899MONDAY – FRIDAY:
10:00 AM – 7:00 PM
SATURDAY:
10:00 AM – 2:00 PM
CLOSED ON SUNDAYS AND PUBLIC HOLIDAYSKEPONG BUSINESS CENTRE 97-2 JALAN 11/62A, BANDAR MENJALARA, KEPONG, 52100 KUALA LUMPUR WILAYAH PERSEKUTUAN
TEL: 017-7790097MONDAY – FRIDAY:
10:00 AM – 7:00 PM
SATURDAY:
10:00 AM – 2:00 PM
CLOSED ON SUNDAYS AND PUBLIC HOLIDAYSKUALA KUBU BHARU BUSINESS CENTRE LOT 6, JALAN MAT KILAU, PEKAN KUALA KUBU BHARU 44000 SELANGOR
TEL: 016-203 3464MONDAY – FRIDAY:
10:00 AM – 7:00 PM
SATURDAY:
10:00 AM – 2:00 PM
CLOSED ON SUNDAYS AND PUBLIC HOLIDAYSIPOH BUSINESS CENTRE 54A, PERSIARAN TEMBOK, TAMAN DESA, TAWAS GEMILANG, 30010 IPOH, PERAK
TEL: 012-237 6415MONDAY – FRIDAY:
10:00 AM – 7:00 PM
SATURDAY:
10:00 AM – 2:00 PM
CLOSED ON SUNDAYS AND PUBLIC HOLIDAYSJOHOR BAHRU BUSINESS CENTRE No 60, JALAN JAYA PUTRA 7/5, BANDAR JAYA PUTRA, 81100 JOHOR BAHRU, JOHOR
TEL: 018-958 1228MONDAY – FRIDAY:
10:00 AM – 7:00 PM
SATURDAY:
10:00 AM – 2:00 PM
CLOSED ON SUNDAYS AND PUBLIC HOLIDAYSKOTA KINABALU BUSINESS CENTER 1ST FLOOR, LOT NO 13, BLOCK C, DAMAI PLAZA PHASE III, LUYANG COMMERCIAL CENTRE, 88300 KOTA KINABALU, SABAH
TEL: 08-820 5796MONDAY – FRIDAY:
10:00 AM – 7:00 PM
SATURDAY:
10:00 AM – 2:00 PM
CLOSED ON SUNDAYS AND PUBLIC HOLIDAYSBINTULU BUSINESS CENTRE NO. 9, JADE COMMERCIAL CENTRE, JALAN TUN HUSSEIN ONN, 97000 BINTULU, SARAWAK.
TEL: 016-242 9228 / 013-835 0102MONDAY – FRIDAY:
10:00 AM – 7:00 PM
SATURDAY:
10:00 AM – 2:00 PM
CLOSED ON SUNDAYS AND PUBLIC HOLIDAYSMIRI BUSINESS CENTRE GROUND FLOOR, LOT 10607, JALAN PERMYJAYA UTAMA (JALAN PUJUT 7), OFF JALAN PUJUT-LUTONG 98000 MIRI, SARAWAK
TEL: 016-589 3228MONDAY – FRIDAY:
10:00 AM – 7:00 PM
SATURDAY:
10:00 AM – 2:00 PM
CLOSED ON SUNDAYS AND PUBLIC HOLIDAYSClick here for Malaysia Business Centres addresses: https://beintl.com/contact-us/
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Independent Business Owner (IBO)
Country Address Operating Hours Malaysia C-20-G, JALIL LINK 2, NO. 5, JALAN JALIL PERKASA 1, BUKIT JALIL, 57000 KUALA LUMPUR WILAYAH PERSEKUTUAN, MALAYSIA
TEL: +603 8605 8500MONDAY – FRIDAY:
10:00 AM – 7:00 PM
CLOSED ON SATURDAYS, SUNDAYS AND PUBLIC HOLIDAYSSingapore 3, IRVING ROAD, UNIT #05-06, TAI SENG CENTRE, SINGAPORE 369522
TEL: +65 6957 8500MONDAY – FRIDAY:
10:00 AM – 7:00 PM
CLOSED ON SATURDAYS, SUNDAYS AND PUBLIC HOLIDAYSBrunei UNIT 3 – 5, GROUND FLOOR Q-LAP 8 CENTRE, SIMPANG 88-4-18, JALAN JAME’ASR, KG KIULAP, BANDAR BARU SRI BEGAWAN, BE1518, BRUNEI DARUSSALAM.
TEL: +673-737 8500 / +673-737 8508MONDAY – FRIDAY:
10:00 AM – 7:00 PM
CLOSED ON SATURDAYS, SUNDAYS AND PUBLIC HOLIDAYSHong Kong ROOM 1804-5, 18/F, GALA PLACE 56, DUNDAS STREET, MONGKOK, KOWLOON. HONG KONG
TEL: +852 3461 3488MONDAY – FRIDAY:
10:00 AM – 7:00 PM
CLOSED ON SATURDAYS, SUNDAYS AND PUBLIC HOLIDAYSIndonesia PAKUWAN TOWER KOTA KASABLANKA LT29, UNIT D, JL CASABLANCA KAV 88, KEC MENTENG, JAKARTA SELATAN 12810
TEL: +6221 5068 8500MONDAY – FRIDAY:
10:00 AM – 7:00 PM
CLOSED ON SATURDAYS, SUNDAYS AND PUBLIC HOLIDAYSYou may also visit our Malaysia authorised Business Centres below for walk-in registration and purchases:
Location Address Operating Hours PENANG BUSINESS CENTRE SHOP UNIT 9, FLOOR 1-2, NO.8, LEBUH MACCALLUM, 10300 GEORGETOWN, PULAU PINANG.
TEL: 012-768 2286 / 012-460 3899MONDAY – FRIDAY:
10:00 AM – 7:00 PM
SATURDAY:
10:00 AM – 2:00 PM
CLOSED ON SUNDAYS AND PUBLIC HOLIDAYSKEPONG BUSINESS CENTRE 97-2 JALAN 11/62A, BANDAR MENJALARA, KEPONG, 52100 KUALA LUMPUR WILAYAH PERSEKUTUAN
TEL: 017-7790097MONDAY – FRIDAY:
10:00 AM – 7:00 PM
SATURDAY:
10:00 AM – 2:00 PM
CLOSED ON SUNDAYS AND PUBLIC HOLIDAYSKUALA KUBU BHARU BUSINESS CENTRE LOT 6, JALAN MAT KILAU, PEKAN KUALA KUBU BHARU 44000 SELANGOR
TEL: 016-203 3464MONDAY – FRIDAY:
10:00 AM – 7:00 PM
SATURDAY:
10:00 AM – 2:00 PM
CLOSED ON SUNDAYS AND PUBLIC HOLIDAYSIPOH BUSINESS CENTRE 54A, PERSIARAN TEMBOK, TAMAN DESA, TAWAS GEMILANG, 30010 IPOH, PERAK
TEL: 012-237 6415MONDAY – FRIDAY:
10:00 AM – 7:00 PM
SATURDAY:
10:00 AM – 2:00 PM
CLOSED ON SUNDAYS AND PUBLIC HOLIDAYSJOHOR BAHRU BUSINESS CENTRE No 60, JALAN JAYA PUTRA 7/5, BANDAR JAYA PUTRA, 81100 JOHOR BAHRU, JOHOR
TEL: 018-958 1228MONDAY – FRIDAY:
10:00 AM – 7:00 PM
SATURDAY:
10:00 AM – 2:00 PM
CLOSED ON SUNDAYS AND PUBLIC HOLIDAYSKOTA KINABALU BUSINESS CENTER 1ST FLOOR, LOT NO 13, BLOCK C, DAMAI PLAZA PHASE III, LUYANG COMMERCIAL CENTRE, 88300 KOTA KINABALU, SABAH
TEL: 08-820 5796MONDAY – FRIDAY:
10:00 AM – 7:00 PM
SATURDAY:
10:00 AM – 2:00 PM
CLOSED ON SUNDAYS AND PUBLIC HOLIDAYSBINTULU BUSINESS CENTRE NO. 9, JADE COMMERCIAL CENTRE, JALAN TUN HUSSEIN ONN, 97000 BINTULU, SARAWAK.
TEL: 016-242 9228 / 013-835 0102MONDAY – FRIDAY:
10:00 AM – 7:00 PM
SATURDAY:
10:00 AM – 2:00 PM
CLOSED ON SUNDAYS AND PUBLIC HOLIDAYSMIRI BUSINESS CENTRE GROUND FLOOR, LOT 10607, JALAN PERMYJAYA UTAMA (JALAN PUJUT 7), OFF JALAN PUJUT-LUTONG 98000 MIRI, SARAWAK
TEL: 016-589 3228MONDAY – FRIDAY:
10:00 AM – 7:00 PM
SATURDAY:
10:00 AM – 2:00 PM
CLOSED ON SUNDAYS AND PUBLIC HOLIDAYSClick here for Malaysia Business Centres addresses: https://beintl.com/contact-us/
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Preferred Customer (PC)
To proceed with a new IBO registration, you must go through the eKYC verification process. Mandatory documents include an Identity Card, Passport, or Driver’s License from the resident's country. You may Click Here for more information.
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Preferred Customer (PC)
A registration fee of RM20 is required to become a Preferred Customer -
Independent Business Owner (IBO)
Please refer to the information below for the registration fees. Upon registration, IBOs will receive a sales kit.Country Registration Fee Malaysia RM60 Singapore SGD20 Brunei BND20 Hong Kong HKD100 Indonesia IDR200,000
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Preferred Customer (PC)
To join BE as a Preferred Customer, you must have a sponsor. If you do not have one, you may register and be placed under the Company as your sponsor. -
Independent Business Owner (IBO)
To join BE as an IBO, you are required to have a sponsor.
Our products are only sold to the valid PC and IBOs.
BE’s products are available at all authorised Sales Offices and Business Centres listed above. IBOs may also make purchases through BE’s mobile app, BE4U, or via our online platform at https://be4u.beintl.com/login. Your order will be delivered directly to your designated address.
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Preferred Customer (PC)
Country Online Order Minimum Purchase Amount for Free Delivery Any order less than the minimum purchase amount will be charged a delivery fee as below Malaysia RM 300* RM10 (WM) / RM15 (EM) *Amount inclusive of PC membership registration fee.
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Independent Business Owner (IBO)
Country Online Order Minimum Purchase Amount for Free Delivery Any order less than the minimum purchase amount will be charged a delivery fee as below Malaysia RM 300* RM10 (WM) / RM15 (EM) Singapore SGD200* SGD15 Brunei BND200* BND15 Hong Kong HKD800* HKD60 Indonesia No ‘Minimum Ordering Limit’. The delivery charges are based on location. By product purchase and location *Amount inclusive of IBO membership registration fee.
Only IBO registered in Malaysia is allowed to make any purchases in the listed countries’ offices (Singapore, Brunei, Indonesia and Hong Kong) and you may purchase products that are available in the respective country. However, due to the company policy, other countries’ IBOs are not allowed to make purchases in Malaysia.
You may refer to the following details to track your shipment.
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Malaysia
Courier Company: Citylink
Hotline Number: 1 300 88 2489
Parcel Tracking Link:
https://www.citylinkexpress.com/MY/Consignment.aspx
Email: customerservice@citylinkexpress.com.my
Courier Company: DHL
Hotline Number: 03 2779 2300
Parcel Tracking Link: https://ecommerceportal.dhl.com/track/
Courier Company: NinjaVan
Hotline Number: +6011-1722 5600
Parcel Tracking Link: https://www.ninjavan.co/en-my/tracking -
Singapore
Courier Company: NinjaVan
Hotline Number: +65 6602 8271
Parcel Tracking Link: https://www.ninjavan.co/en-sg/tracking
Email: support_sg@ninjavan.co -
Brunei
Courier Company: JiFEE
Hotline Number: +673 233 0513
Parcel Tracking Link: http://jifee.com/track/
Email: enquiry@jifee.io -
Hong Kong
Courier Company: SF Express
Hotline Number: +852 27300273
Parcel Tracking Link:
https://www.sf-https://www.sf-international.com/my/en/ -
Indonesia
Courier Company: Firstlogistics (FL)
Hotline Number: 021 – 73880707
Parcel Tracking Link: https://www.firstlogistics.co.id/
Track Parcel via SMS: +6281382336680
Courier Company: SAP- Express (SAP)
Hotline Number : (021) 2280 6611/(021) 2280 6611
Parcel Tracking Link: https://www.sap-express.id/
Email: info@sap-express.com
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Preferred Customer (PC)
Country Delivery Time (Depending on the locations) Malaysia 3 to 5 working days
Non-urban areas = 6 to 8 days depending on the locations -
Independent Business Owner (IBO)
Country Delivery Time (Depending on the locations) Malaysia & Brunei
3 to 5 working days
Non-urban areas = 6 to 8 days depending on the location
Singapore & Hong Kong 2 to 3 working days Indonesia 3 to 6 working days
Non-urban areas = 7 to 9 days depending on the locations
All the courier service providers will contact you, via call, WhatsApp or SMS, upon delivery timeframe and delivery update, if you have missed that, they will hold your parcel and return it to your service hub/ office. You may call them for the next delivery arrangement.
PC/IBO may lodge the request via the Customer Support System (CSS). We will provide options for the collection:
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Preferred Customer (PC)
PC may lodge the request via the Customer Support System (CSS). To arrange for a second delivery. A processing & delivery fee will be collected. Fees imposed for re-delivery:West Malaysia RM 10 East Malaysia RM 15 -
Independent Business Owner (IBO)
- Option 1: To collect at the BE sales office
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Option 2: To arrange for a second delivery. A processing & delivery fee will be collected. Fees imposed for re-delivery:
West Malaysia RM 10 East Malaysia RM 15 Singapore SGD 15 Brunei BND 15 Hong Kong Return Procedure
The unattended parcel will be kept by the courier service company, SF Express, for a maximum of 1 month period, with a storage charge of HKD1.00 per day, before returning to BE. You may contact SF Express for redelivery.
If the parcel had returned to BE and you wish to rearrange for redelivery, an additional HKD60 processing fee will be imposed.
Indonesia Return Procedure
IBO is required to request re-delivery, and re-delivery will be arranged. Delivery fee will be charged based on location.
Changing the delivery address after your purchase is not recommended. However, if it’s necessary, you can update the address while the order status is “Purchase Confirmed.”
- Go to [Dashboard]
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Select the purchase type: IBO Purchase
- Personal Purchase Listing - For own purchase
- Transaction History - Downline purchase
- Search for the relevant invoice
- View invoice details
- Edit the address by clicking the [pencil] icon.
- Update the delivery address details
- [Confirm] the update
*Users are advised that the delivery address can only be changed once.
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Preferred Customer (PC)
There is no self-collect option for PC -
Independent Business Owner (IBO)
No, you are not advised to change the option after the status is [Purchased confirm].
Yes, a storage fee will be charged on the first working day if the product is not collected based on the respective country storage fee per day: Malaysia - MYR 30, Singapore - SGD 20, Brunei - BND 20 & Hong Kong - HKD 60, Indonesia - IDR 100,000.
No, you are not allowed to amend the shipping address after the status of your order is under [Packing in progress]. However, you may call the courier company for self-arrangement.
You can update/ edit your email address, mailing address and contact number through our BE4U application or BOS website
- Step 1: Go to [Profile]
- Step 2: Click [Update Profile]
- Step 3: Enter [New Email/Mailing address/Contact number]
- Step 4: Click [Submit]
However, other details such as identity document info, bank account number, MPay (MPay Systems – refer to Section [J] below) etc., you may write to our Customer Service Department via Customer Support System (CSS) (link: https://be4u.beintl.com/ibo/ ), provide the necessary supporting documents such as a copy of your Identity document, Bank Passbook or Statement, MPay Card, etc.
Yes. You may update your bank details (such as bank name, account number and account holder name) in the system for the first time only. IBOs are required to submit CSS to proceed with subsequent changes by providing a copy of their passbook or bank statement that indicates their full name, bank logo & bank account number. Steps are as below:
- Step 1: Login to your BE4U account
- Step 2: Navigate to Profile > Update Profile > Update Bank Details
- Step 3: Select the Account Type (e.g., Saving/Current/Mpay)
- Step 4: Enter your bank account details accurately
- Step 5: Upload a supporting document - either a clear and valid bank book or bank statement
- Step 6: Click the [Save] button to confirm and complete the update process
*Please note that bank account updates can only be made starting from the 11th of each month. This is because bonus processing takes place from the 1st to the 10th of each month, during which the update function will be temporarily disabled.
Kindly follow the steps below:
- Step 1: Go to [Setting]
- Step 2: Select [Change Password]
- Step 3: Enter [Current Password] & [New Password]
- Step 4: Enter your new password again in [Confirm New Password]
- Step 5: Click [Submit]
- Step 1: On the main page, click [Forget Password?]
- Step 2: Enter your IBO Code and email address
- Step 3: Click[Submit]
A temporary password will be sent to your email. Log in to the system with the temporary password, then change your password to your desired password.
In case you have an incorrect email registered, the account holder may need to call into Customer Service and make the changes.
- Step 1: Go to [Setting]
- Step 2: Select [Change eWallet PIN]
- Step 3: Enter [Current eWallet PIN] & [New eWallet PIN]
- Step 4: Enter your new PIN in [Confirm New eWallet PIN]
- Step 5: Click [Submit]
Your bonuses are paid by direct credit into your bank account, eWallet or MPay. To receive your bonus on time, kindly ensure that the banking information given is accurate, and the receiver holder name should be the same as the IBO profile.
You may check your updated monthly bonus details by logging into our system, select [Bonus] and [Bonus Statement] to view your monthly bonus record.
The amount may differ due to Bank Transfer Administration Charges or withholding tax deductions of 10% or 2%.
There are usually 2 reasons:
- Bonus amount is less than RM50/ SGD20/ BND50/ HKD100/ IDR200,000.
- The bank / MPAY (if any) information given is incomplete or inaccurate. Your bank account’s name, identity card/passport number, or other bank account information must be the same information registered with BE.
Year End Bonus will be paid in January of the following year.
For Malaysia, IBO may choose to top up via bank transfer or online banking (FPX) transfer, while for Singapore, Brunei, Hong Kong, and Indonesia, IBO can only top up via bank transfer.
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For Online Banking Transfer (FPX), kindly follow the steps below:
- Step 1: Login to BE4U/BOS
- Step 2: Click on [eWallet] and click [eWallet Top up]
- Step 3: Key in your IBO ID and click [Next]
- Step 4: Select [FPX]
- Step 5: Enter amount (number only, without the currency code)
- Step 6: Enter remark
- Step 7: Click [Submit]
- Step 8: Select your preferred bank and click [Proceed]. The system will divert to the bank’s system to complete the process
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or Bank Transfer, kindly follow the steps below:
(Please make sure you have bank in the desired top-up amount into BE bank account)- Step 1: Login to BE4U/BOS
- Step 2: Click on [eWallet] and click [eWallet Top Up]
- Step 3: Key in your IBO ID and click [Next]
- Step 4: Select [Bank]
- Step 5: Click [Upload File] in the Upload box
- Step 6: Select [Camera], [File] or [Gallery] to submit your bank in slip.
- Step 7: Enter amount (number only, without the currency code) & remark
- Step 8: Click [Submit]
- Step 9: A summary page will pop up for your confirmation. Click [YES] to proceed.
The bank account numbers are:
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For Malaysia IBO
BE International Marketing Sdn Bhd
CIMB 8603042278 -
For Singapore IBO
BE International Marketing Pte. Ltd.
OCBC:712283464001 -
For Brunei IBO
BE International Marketing (B) Sdn Bhd
Baiduri bank: 0200110470153 -
For Hong Kong IBO
BE International Marketing (HK) Pte Limited
DBS BANK 000916011
DBS Bank Code: 016
Branch Code: 478
SWIFT Code: DHBKHKHH
Address: 11th Floor, The Center, 99 Queen’s Road Central,
Central, Hong Kong.
FPS ID: 160731584 -
For Indonesia IBO
PT BEI INTERNATIONAL MARKETING
Bank Mandiri – 1650001818443
Kindly follow steps as below:
- Step 1: Login to BE4U/BOS
- Step 2: Click on [eWallet withdrawal] and choose [Wallet Type]
- Step 3: Enter the point request for withdrawal
- Step 4: Enter your e-Pin
- Step 5: Click [Next]
Withdrawal from eWallet will take up to 3 working days to process and is subject to an administrative/processing fee of RM10 / SGD10 / BND10 / HKD20 / IDR100,000, respectively, per transaction.
For transfer from your eWallet to your bank account, if there is any rejection by the bank, you may refer to the reason for rejection in the “REMARKS” column in your Wallet Withdrawal Listing.
For a transfer from eWallet to your MPay account, there is no minimum balance transfer requirement. However, the balance amount in the eWallet must be sufficient, including the processing fee, to proceed with the withdrawal request. The maximum transfer amount is RM10,000.
No, the bank account has to be updated in the profile before IBO can perform eWallet transfer.
Kindly login to the BE4U app or https://bos.beintl.com/member/ and search for ‘eWallet View Transaction Details’.
You are required to cancel the transaction, and the deducted amount will be refunded to your eWallet account within 24 hours.
Your bonus will be credited in 5 working days after the end month.
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For Malaysia IBO:
What is CP58?
Malaysia Income Tax Act 1967 Section 83A(1) states that companies have the responsibility to issue and prepare form CP58 for any type of monetary incentive or non-monetary incentive payment to their agents, distributors or dealers. -
For Singapore IBO:
The company files your annual income to the Inland Revenue Authority of Singapore annually by March of the following year. -
For Hong Kong IBO:
What is IR56M?
IR56M is known as Notification of Remuneration Paid to Persons Other Than Employees for tax filing purposes for Hong Kong residents. You may request this document from your respective country. -
For Indonesia IBO:
Withholding tax is paid and filed to the tax authority on a monthly basis based on the tiered tax bracket of your accumulated income. The Bukti Pemotongan Pajak is made available for you to view under Bonus – Withholding Tax Statement.
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Active IBO
You can download your income statement BE4U/BOS
Step 1: Login to BE4U/BOS
Step 2: Click on Bonus
Step 3: Select Yearly Income Statement
Step 4: Select the year
Step 5: Click Submit and Print -
Expired/Resigned IBO
The Respective individual is required to call into Customer Service.
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Active IBO
You can download your income statement BE4U/BOS
Step 1: Login to BE4U/BOS
Step 2: Click on Bonus
Step 3: Select CP58
Step 4: Select the year
Step 5: Click Submit or Export PDF -
Expired/Resigned IBO
The Respective individual is required to call into Customer Service.
You may check on the PRV availability through both BE4U application and the BOS website.
Kindly click on the [Purchase] button and select [PRV voucher listing].
Please refer to the following Terms and Conditions:
- The voucher is only valid for 2 months from the issue month
- The voucher is redeemable for non-promotional products with BV/SV only.
- Products redeemed by this voucher will not be entitled to BV/SV calculation.
- The voucher is not transferable and not exchangeable for cash.
- The DP value stated in the voucher is based on the DP value of the IBO registered country and is only allowed to be used in that particular country.
- If the value of the products exceeds the amount of the voucher, the difference thereof should be paid by the bearer. If the value of the products is less than the amount of the voucher, then the difference thereof shall not be refunded to the bearer.
- Redemption only opened for selected products and up to a maximum of 2 units.
- This is a one-time-use voucher and is not allowed for partial redemption or accumulation with other PRV.
- BE reserves the right to vary and amend any of the above terms and conditions without prior notice.
All PRV issued are valid for 2 months from the date issued, and any expired PRV cannot be reinstated.
Only selected products that are available for PRV redemption.
| Country | Online Transaction | Offline Transaction |
|---|---|---|
| Malaysia | Debit/Credit Cards (Visa & Mastercard), BE eWallet, FPX (Financial Process Exchange) | Debit/Credit Cards (Visa & Mastercard), BE eWallet, FPX (Financial Process Exchange) QR -Grabpay, TnG eWallet |
| Singapore | Debit/Credit Cards (Visa & Mastercard) | Debit/Credit Cards (Visa & Mastercard), QR – NETTD |
| Brunei | Debit/Credit Cards (Visa & Mastercard) | Debit/Credit Cards (Visa & Mastercard), QR pay |
| Hong Kong | Debit/Credit Cards (Visa & Mastercard) | Debit/Credit Cards (Visa & Mastercard), Fast Payment System (FPS), Octopus, Payme, Alipay, WeChat Pay, UnionPay QR, PayDollar (China UnionPay, PayPal, AliPay) |
| Indonesia | Debit/Credit Cards (Visa & Mastercard) | Debit/Credit Cards (Visa & Mastercard) QRIS |
Yes, BE provides 0% interest Easy Payment for the selected banks (Hong Leong Bank, Public Bank and CIMB Bank). However, only available for offline sales counter (walk-in) customers in HO.
Currently, we only accept full payment for online purchases. However, we do accept EPP Payment at the sales counter/business counter only in Malaysia for the selected product.
Yes, you may combine e-Wallet and Visa/Master card payment to make the purchase.
Yes, we accept Visa and Master credit cards worldwide. However, there might be extra charges incurred, which you might need to refer to your bank.
BE International maintains a zero‑tolerance policy regarding the unauthorised sale of our products on third‑party e‑commerce platforms such as Shopee, Lazada, TikTok Shop, and any similar online marketplaces. Only authorised sales channels designated by BE International can be used for product distribution, such as BE’s Sales offices, authorised Business Centres.
Any Independent Business Owner (IBO) or seller found listing or selling BE International products on unauthorised platforms will face immediate disciplinary action, which may include:
- Suspension or termination of distributorship
- Cancellation of bonuses, commissions, and incentives
- Legal action for damages or trademark infringement
BE International is committed to protecting our brand reputation, ensuring product authenticity, and safeguarding the interests of all legitimate IBOs. We will actively monitor third‑party platforms and take swift action against any violations.
MPay is a type of credit card that allows you to purchase goods and top-up MPay Wallet. You can credit a bonus payment into MPay Wallet up to a maximum of RM10,000.
You may contact MPay call centre or walk in at:
- Address: MPay office at Wisma MPSB, Lot 113, Jalan USJ 21/10, 47630, Subang Jaya, Selangor.
- Contact Number: 1-700-81-6729
- Email: callcenter@mpay.my
- Step 1: Go to [Profile]
- Step 2: Click [ Update Profile]
- Step 3: Enter your [MPay Registration Mobile Telephone number], [MPay Registration NRIC/ Passport number], MPay Master Prepaid Card Number] & [ Card Expiry Date]
The given MPay details must be accurate with the information provided to MPAY during your MPay registration.
You may lodge feedback at our Customer Support System (CSS) in our BOS website https://be4u.beintl.com/ibo/ or BE4U Application, or contact our Customer Service line.
Hall booking request can be made through filling the Google form as below:
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For Malaysia Meeting Hall Booking
https://docs.google.com/forms/d/e/1FAIpQLSfPCYT0MXoR-fZNl-aQBUkibqK3Df8XQaBmR8WORfYlfKVtbw/viewform?usp=sf_lin -
For Singapore Meeting Hall Booking
https://docs.google.com/a/beintl.com/forms/d/1anwB9S75M2IazFvXUO9J6vyzFKJ_z5CNYFDyQChoSLE/edit?usp=forms_home&ths=true
Please read the Reservation Rules & Regulations before you make any reservation.
Reservations must be made 7 working days prior to the actual meeting date and cannot be booked for more than two months.
You may need to cancel the room and make a new booking. Cancellation must be notified by CSS 3 working days prior to the meeting. Without any written cancellation is equivalent to an absence, and the company has the right to make the conference room available to other leaders.
| Rangking | Criteria |
|---|---|
| Member (MEM) | Achieving the specified Sales Value (SV) targets. |
| Senior Member (SME) | Achieving the specified Sales Value (SV) targets. |
| Supervisor (S) | Achieving the specified Sales Value (SV) targets. |
| Executive (E) | Achieving the specified Sales Value (SV) targets. |
| Ambassador (A) | Achieving the specified Personal Sales and Personal Group Sales targets. |
| Sapphire Ambassador (SA) |
Achieving the specified Personal Sales and Personal Group Sales targets.
Most importantly, have at least 1 Qualified Ambassadors below you |
| Ruby Council Ambassador (RCA) |
Achieving the specified Personal Sales and Personal Group Sales targets.
Most importantly, have at least 2 Qualified Ambassadors from different lines |
| Emerald Council Ambassador (ECA) |
Achieving the specified Personal Sales and Personal Group Sales targets.
Most importantly, have at least 3-4 Qualified Ambassadors from 3 different lines |
| Diamond Council Ambassador (DCA) |
Achieving the specified Personal Sales and Personal Group Sales targets.
Most importantly,have at least 5-6 Qualified Ambassadors from 5 different lines |
| Crown Council Ambassador (CCA) |
Achieving the specified Personal Sales and Personal Group Sales targets.
Most importantly, have at least 7-9 Qualified Ambassadors from 7 different lines |
| Senior Crown Ambassador (SRCA) |
Achieving the specified Personal Sales and Personal Group Sales targets.
Most importantly, have at least 10-13 Qualified Ambassadors from 10 different lines |
| Double Crown Ambassador (DBCA) |
Achieving the specified Personal Sales and Personal Group Sales targets.
Most importantly, have at least 14 Qualified Ambassadors from 14 different lines |
| Royal Crown Council Ambassador (RCCA) |
One of the highest honours
Only those who have demonstrated extraordinary dedication and realised their dreams are qualified to hold the prestigious title of RCCA. |
| Global Ambassador (GA) |
Holds the prestigious rank of RCCA
Qualified for the BE Extravaganza Success Travel Outside of the home country, the GA achieved 100,000 SV in Nett Group Sales and successfully developed an RCCA network with 1,000,000 SV in Total Group Sales (TGS) within the same country |
| Imperial Global Ambassador (IGA) |
Holds the prestigious rank of RCCA
Qualified for the BE Extravaganza Success Travel Outside of the home country, the GA achieved 100,000 SV in Nett Group Sales and successfully developed an RCCA network with 1,000,000 SV in Total Group Sales (TGS) within the same country — and this criterion was met in more than one overseas country. |
| 9 Benefits - #1 : Retail Profit |
| 9 Benefits - #2 : Performance Bonus |
| 9 Benefits - #3 : Ambassador Bonus |
| 9 Benefits - #4 : Ambassador Achievement Bonus |
| 9 Benefits - #5 : Leadership Bonus |
| 9 Benefits - #6 : Development Fund |
| 9 Benefits - #7 : Year End Bonus |
| 9 Benefits - #8 : Car Fund |
| 9 Benefits - #9 : House Fund |
The Car Fund is an added incentive for Qualified Diamond Ambassadors or higher to purchase a vehicle of their choice.
The Maximum Car Fund payable to those who qualify is RM7,000 a month for a maximum period of 4 years, and the best thing is, you don’t even need to actually buy a car to receive the payment.
The House Fund is available only for Qualified Crown Ambassadors or higher.
The Maximum House Fund payable to those who qualify is RM6,000 a month for a maximum period of 20 years, and you don’t even have to buy a house to receive this incentive.
-
Preferred Customer (PC)
- Best for members who want to use the products only and are not building the business.
- Enjoys member pricing and PC-specific bundle packages.
- No bonuses/commissions or business requirements.
-
Independent Business Owner (IBO)
- For members who want to build a business with BE.
- Enjoys member pricing plus IBO promotions.
- Eligible (subject to qualification) for bonuses and commissions under the BE Double Bonus Marketing Plan.
- Access to ongoing training and development from uplines and the company.
- May qualify for incentive travel opportunities.
Yes. You may upgrade to IBO. To upgrade to an IBO, you will need to purchase the sales kit for RM60.
Follow the steps below to upgrade to Independent Business Owner (IBO) in BE4U:
- Step 1: On the Dashboard, click [Upgrade Membership]
- Step 2: Enter Identification Number
- Step 3: Perform eKYC
- Step 4: Update profile. For sponsor code, select a Sponsor by recommendation or enter Sponsor Code
- Step 5: Review details and choose [Proceed to Checkout] or [Add Product].
- Step 6: Perform payment
- Step 7: Successfully upgrade to IBO
- Step 8: After closing this window, go back to BE4U and log in with the same credentials. You’ll see the IBO interface.
To proceed with an upgrade of membership to IBO, one must go through the eKYC verification process. Mandatory documents include an Identity Card, Passport, or Driver’s License from the resident's country. You may Click Here for more information.
If you already have a valid sponsor, you cannot change sponsors. When you upgrade to IBO, your current sponsor remains the same. Please contact your sponsor for guidance on becoming a successful leader.
If your current sponsor is “Company” (no individual sponsor), you may enter a valid IBO code during the upgrade. If you don’t provide one, you will be randomly assigned to an RCCA as your sponsor.
You’ll receive your sponsor’s name, IBO code, and contact number in the IBO upgrade notification email. Please check your email.
Weekly Meeting is open to anyone who is interested in learning more about BE products and BE business. The event is free of charge, and full meeting details are available on the BE Blog: https://beintl.com/be-blog/
An event for Independent Business Owners (IBO) to receive the latest updates from the company and in-depth system topics. This event is free of charge. For more information about BE Together, please check with your network’s upline.
For a new Independent Business Owner (IBO) to gain an understanding of the Multi-Level Marketing (MLM) market and learn more about BE business. This includes recognition of new Sapphire Ambassador (SA) achievers.
For a new Ambassador-ranked Independent Business Owner (IBO) to learn how to expand their network and advance in rank within BE business.
Leadership Meeting is an exclusive development platform created for new Ruby Council Ambassador (RCA) and Emerald Council Ambassador (ECA) achievers who are ready to take their leadership journey to the next level. The meeting is designed to provide practical knowledge, strategic insights, and the right mindset needed to expand their network and advance in rank within BE business.
It is not just about learning, it’s about transforming into the kind of leader who drives momentum, uplifts others, and achieves greater success in BE business.
The Global Leadership Conference (GLC) is BE International’s premier and most prestigious leadership gathering, exclusively by invitation for Diamond Council Ambassador (DCA), Crown Council Ambassador (CCA), Royal Crown Council Ambassador (RCCA), Global Ambassador (GA) and Imperial Global Ambassador (IGA) leaders. More than just a conference, GLC represents the pinnacle of leadership excellence in BE International, a stage where visionaries, achievers, and trailblazers converge to inspire, learn, and grow together.
What Makes GLC Extraordinary:
- Powerful Speakers – Gain wisdom from top leaders and world-class motivators sharing proven strategies for success.
- Inspired Education – Discover advanced insights in leadership, entrepreneurship, and personal growth designed to elevate your journey.
- Exclusive Sharing Sessions – Connect with BE’s elite in high-level networking, exchanging experiences, breakthroughs, and visions for the future.
BE Camp is an empowering training programme designed for any Independent Business Owner (IBO) who wants to go beyond just doing business, it’s about discovering your true potential and turning your biggest dreams into reality.
This session is for new MMT members to understand the function and importance of their roles, as well as the benefits of becoming part of the MMT.
A training session for emcee MMTs to develop the skills needed to effectively host events and engage the audience.
For Diamond Council Ambassador (DCA) and above, this seminar focuses on structured instruction and practical experience to improve public speaking skills. Topics include speech structuring, audience engagement, overcoming anxiety, and using body language and voice effectively.
BBE is a programme that combines product trials with community learning. Participants gain hands-on understanding of BEYUL routines, product benefits, and practical skincare tips designed to build brand confidence and user trust.
An intensive one-day training programme where participants learn in-depth skincare knowledge, hands-on product applications, consultation techniques, and business-building skills — equipping them to become certified beauty consultants with strong brand expertise.
An in-depth platform for Independent Business Owners (IBO) that strengthens BElixz product knowledge, builds understanding of key health concepts, and equips them to confidently share how each product or combination supports overall wellness.
Star Awards Nite (SAN) is an illustrious recognition event organised by BE International. As the second biggest recognition event of the year, it celebrates and honours outstanding achievements with prestigious awards, including Ruby Council Ambassador (RCA), Emerald Council Ambassador (ECA), Diamond Council Ambassador (DCA), BE Lifestyle Traveller Award and Galaxy Award. Beyond recognition, it also features outstanding keynote speakers who share their personal journeys and success stories — inspiring others to rise above challenges, pursue excellence, and create their own legacy. Star Awards Nite is more than just an award ceremony — it is a celebration of success, inspiration, and the unstoppable spirit of BE International.
BE The Legend Convention is the flagship annual event of BE International, where visionaries, leaders, and aspiring entrepreneurs from across the region gather to connect, grow, and ignite change. More than just a celebration, it’s where legends are made.
This is the biggest and most significant recognition event of the year, honouring outstanding achievements through prestigious awards including Car Fund, House Fund, Crown Council Ambassador (CCA), Senior Crown Ambassador (SRCA), Double Crown Ambassador (DBCA), Royal Crown Council Ambassador (RCCA), Global Ambassador (GA) and Imperial Global Ambassador (IGA). The convention also features Legend Speakers, accomplished trailblazers who share their personal journeys of challenges, triumphs, and breakthroughs. Their stories spark courage, passion, and determination, empowering others to rise and create their own success stories.
Each moment at BE The Legend Convention is a testament to the journey, the impact, and the legacy built within BE International.
Meet the Legend Tour by BE International is a series of impactful events where participants are given a second chance to meet and be inspired by the Legend Speakers from the BE The Legend Convention. This tour carries the same powerful stories, insights, and motivation across multiple countries, empowering more people with the opportunity to learn, grow, and transform alongside these legendary leaders.