Frequently Asked Questions (FAQ)

What membership types does BE International offer?
How can I become a member and make my purchases?
What are the documents required to register as an IBO?
What is the cost to sign up as a Preferred Customer (PC) / an Independent Business Owner (IBO)?
Can I join as a new member without a sponsor?
Can I buy BE products without signing up for a membership?
How to buy BE’s products?
Are there any minimum online ordering limits for free delivery?
If I am a registered IBO in Malaysia, can I make a purchase in Singapore or any landed country which has BE?
How do I track my product delivery status?
How long does it take for my order to arrive/ship to me?
I did not manage to collect/receive my parcel, what should I do?
I did not manage to collect/receive my parcel, and it was returned to BE. How can I collect/deliver it again?
After I made my purchase online and wished to change my delivery address, what should I do?
Can I change my delivery option to self-collect or delivery if I chose the wrong one?
Are there any charges if I don't collect my product via self-collection during working days?
Can I still change my shipping address if the parcel is with the delivery courier service?
How to access and change my profile information?
Can I update my bank details in the system?
How to change my password BE4U/BOS?
If I forgot my password, what should I do?
How to change my eWallet PIN number?
How are bonuses paid out?
How to check my bonus details?
Why is my bonus amount received different from what is stated in the bonus statement?
Why is my bonus credited to my eWallet instead of my bank account?
When does the company pay for the Year End Bonus?
How do I top up my eWallet amount?
How to make a withdrawal from my eWallet to my bank account/MPay Card?
Can I transfer the amount in my eWallet to my bank account if my profile has not been updated with a bank account?
How do I check my eWallet balance amount?
I have made a purchase via BE4U/BOS and proceed with the payment using eWallet. However, the transaction was unsuccessful, and my eWallet amount has been deducted. What should I do?
How many days does it take for my bonus to be credited to my bank account?
How do I know my BE total yearly income?
Where can I get my income statement?
How can I get my CP58 form? (Malaysia IBO Only)
How do I check on my PRV availability?
What are the terms and conditions of the PRV?
Can I reinstate my expired PRV?
Can I redeem any products with my PRV?
What type of payments does BE online website support?
Is there any 0% interest (Easy Payment) during purchase?
Can I use the online payment system to place my orders with EPP (Easy Payment)?
Can I combine e-Wallet and credit card as payment for my purchase?
Can I make payment using an overseas bank credit card?
IBO COMPLIANCE
What is MPay?
Where do I apply for MPay?
How to update MPay details in BE4U?
How do I make inquiry/ feedback?
How do I make a hall booking?
How many days in advance do I need to book a meeting room?
Can we change a meeting room reservation to a larger hall for a bigger group after the booking is confirmed? How can we make the changes?
BE International’s Independent Business Owner (IBO) Ranking
The 9 Benefits of the BE Double Bonus Marketing Plan
What is a Car Fund?
What is a House Fund?
What is the difference between a Preferred Customer and an Independent Business Owner?
Can a Preferred Customer upgrade to an Independent Business Owner?
How do I upgrade to an Independent Business Owner (IBO)?
What are the documents required to upgrade to an IBO?
I’d like to upgrade my account, but I also want to change my current sponsor to someone else. Is that possible?
I don’t have my sponsor’s contact details. How can I reach them after I upgrade to IBO?
What is a Weekly Meeting?
What is BE Together?
What is the Business Owner Seminar (BOS)?
What is the Brand Ambassador Seminar (BAS)?
What is a Leadership Meeting?
What is the Global Leadership Conference (GLC)?
What is BE Camp?
What is Meeting Management Team (MMT) Orientation?
What is Emcee Training?
What is a Speaker Training Seminar?
What is the BEYUL Beauty Experience (BBE) Workshop?
What is the Journey of Beauty?
What is the BE Health Seminar (BEHS)?
What is Star Awards Nite (SAN)?
What is BE The Legend Convention?
What is Meet The Legend Tour?