Preferred Customer Registration
Terms & Conditions
TERMS OF USE- BE INTERNATIONAL MARKETING PLATFORM
- General
1.1. These Terms of Use apply to the beintl.com website, the BOS system, the BE4U mobile applications, and all associated sites linked to www.beintl.com or applications which the Company may own or operate from time to time (collectively “the Platform”) by BE International Marketing, its subsidiaries and affiliates companies around the world.
1.2. The words “Company”, “we”, “us”, “our” mean BE International Marketing Sdn. Bhd. (Company no: 201601028139/1199078-X)(AJL932172), BE International Marketing Pte. Ltd. (Company no: 201709715E), BE International Marketing (HK) Pte Limited (Company no: 2760241), BE International Marketing (B) Sdn. Bhd. (Company no: RC20003059), and PT BEI International Marketing (Company no: 9120004170023) as the case may be in each Territory. The words “you” and “your” refer to Independent Business Owners, customers and/or public. The word “Territory” means Malaysia or Singapore or Brunei or Hong Kong or Indonesia as the case may be.
1.3. The Terms of Use stated herein constitute a legal agreement between you and the Company.
1.4. These Terms of Use govern your access and use of the Platform and any information, functions and services made available on or through the Platform or any related applications (“Services”). You warrant that you shall read, understand, agree and abide by these Terms of Use and the Privacy Policy set out at https://www.beintl.com/privacy-notice/ including any and all amendments made from time to time before using this Platform and/or the Services.
1.5. By accessing the Platform and/or using the Services, you give your irrevocable acceptance of and consent to these Terms of Use and any amendments to the foregoing issued by us from time to time and the processing of your personal data as described in the Privacy Policy. If you do not agree to the Terms of Use and the Privacy Policy, please discontinue your access and/or use of this Platform and/or the Services.
1.6. By accessing and using our Platform, you represent that you are over eighteen (18) years of age and have the right, authority and capacity to accept these Terms of Use. If you are under the age of eighteen (18), you must obtain permission from your parent(s) or legal guardian(s) to access and / or use the Platform.
1.7. We reserve the right to revise, change, vary, modify, add, supplement, amend, suspend or remove all or portions of these Terms of Use at any time or upon notice by local laws. These changes shall be effective when posted on the Platform without providing any reason or prior notice to you.
1.8. You acknowledge that it is your responsibility and obligation to check the Platform periodically for amendments to these Terms of Use. Your continued use of or access to the Platform following the posting of any amendments constitutes your acceptance of those amendments to the Terms of Use.
1.9. Linked Sites (all links from our Platform to any third-party sites) are provided for your convenience and solely as an information source. Whilst every care is taken to ensure the accuracy of the information and content, you agree that the information and content that may be viewed by you at a Linked Site are not created, managed, controlled, reviewed or approved by us, and shall not be deemed to be provided or warranted by us. Accordingly, we do not make any representations or warranties as to the content of the Linked Sites. We take no responsibility, nor do we endorse the accuracy, completeness, timeliness, suitability, validity, reliability of any information or content of the Linked Site. You agree that you may rely on such information or content at your own risk. We expressly disclaim any liability for any loss or damage incurred or suffered by you or any third party arising out of, in connection with, or as a result of this linkage. We reserve the right at all times and at our discretion to disable any unauthorized links or frames from the Platform.
2. Intellectual Property Rights
2.1. Unless expressly stated in writing by us otherwise, we shall own all Intellectual Property in and related to the Platform and any information available on it including all intellectual property rights and proprietary rights, including but without limitation to the Company’s trademarks, rights to patents, rights in circuit layouts, service marks, trade names, company names, domain names, brand names, registered designs, copyrights, database rights, logos, slogans, search results, graphics, photographs, animations, videos and text, and other forms of intellectual proprietary or industrial property, know-how, inventions, formulae, confidential or secret processes, trade secrets, moral rights, any other protected rights and any licenses and permission in connection therewith, in each case in any part of the world and whether or not registered or registrable and for the full period thereof, and all extensions and renewals thereof, and all applications for registrations in connection with the foregoing (collectively “Intellectual Property”).
2.2. Your access or use of the Platform does not in any manner whatsoever grant you any right in relation to our and / or other third parties’ (where applicable) Intellectual Property.
2.3. You are not permitted to publish, distribute, display, manipulate, reverse engineer, reproduce, transmit, broadcast, podcast, webcast or otherwise share, in any format, any of the content and / or information supplied to, accessed by and / or disclosed to you in connection of your access and / or use of the Platform and you shall not and are not permitted to use such content and / or information in connection for any business or commercial purposes in any manner whatsoever. No information provided shall be deemed to constitute as financial, legal or medical advice.
2.4. To the extent permitted by law, any material, information or idea that you submit to the Platform and/or provide to us (except those covered under our Privacy Policy) shall be taken to mean that you have granted us a non-exclusive license to use, copy, disclose, distribute, incorporate and/or otherwise use them for any purposes whatsoever, including but not limited to, broadcast, publication, reproduction, transmission, developing, manufacturing, improving our Services and marketing products.
3. Prohibited Use of Platform
3.1. In addition to all other prohibitions as may be contained in these Terms of Use, you are further prohibited from accessing and / or using the Platform or its content:-
3.1.1. for any unlawful, illegal, obscene and / or immoral purpose;
3.1.2. to solicit others to perform or participate in unlawful or illegal activities;
3.1.3. violate any national and state laws, rules, regulations, ordinances and / or any other regulatory restrictions;
3.1.4. to infringe or violate our Intellectual Property rights or that of third parties;
3.1.5. to harass, defame, slander, disparage, intimidate or discriminate against any person;
3.1.6. to submit false or misleading information;
3.1.7. to collect or track the information of any other person or corporation;
3.1.8. interfere with the security features of the Platform or any other third party’s websites or the internet;
3.1.9. otherwise transmit, submit, interfere, disrupt, disable, destroy or impair the functioning of the Platform or any other third party’s websites, or the internet.
3.2. We reserve the right to prevent your further access and / or use of the Platform if you are suspected or discovered to have engaged, participated and / or performed any of the prohibited uses as set out in these Terms of Use.
4. Indemnity
4.1 You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents and/ or affiliates, from any and all third-party claims, liability, damages and / or costs (including but not limited to, legal fees) arising from your access to and / or use of the Platform and / or your breach of these Terms of Use or any other terms or policies applicable to you.
5. Personal Data Protection
5.1. By downloading, installing, accessing the Platform, you are deemed to acknowledge, accept and agree to be bound by our Privacy Policy, which may be revised and updated from time to time at our sole and absolute discretion. Please refer to our Privacy Policy, which forms a part of these Terms of Use, and you acknowledge that it is your responsibility to check the Privacy Policy made available by us.
5.2. Our Platform uses cookies and similar technologies to distinguish you from other users of the Platform and to better understand the usage of the Platform. This helps us provide you with a good experience when you access and/or use the Platform and also allows us to improve the Platform. By continuing to access and/or use the Platform, you are agreeing to the use of cookies.
6. No Agency Relationship
6.1. Nothing in these Terms of Use shall create or be deemed to create a partnership, agency, employer-employee relationship and / or employer-independent contractor relationship between you and us in any manner whatsoever.
7. Disclaimer and Limitation of Liability on Access and / or Use of the Platform
7.1. While we may take all steps to ensure that all content and / or information displayed on the Platform is accurate and complete, we provide the content and / or information for informative purposes and on an ‘as is’ basis without giving any representations and / or warranties and / or guarantees, whether express or implied under the general body of law or otherwise, to the fullest extent that the applicable laws permit and pursuant to the exceptions as permitted under such applicable laws.
7.2. For the best user experience, we provide access and availability to the Platform and Services including any rectification on a best efforts basis but we are not obliged to keep the Platform available, accessible, uninterrupted, timely, secure, accurate, inoffensive, complete or error-free at all times, and we are also not obliged to ensure that defects, if any, shall be corrected, or that the Platform and/or the server that makes the same available are free of viruses, clocks, timers, counters, worms, software locks, drop dead devices, trojan-horses, routings, trap doors, time bombs or any other harmful codes, instructions, programs or components.
7.3. In no event shall the Company be liable for any damages or losses of any kind howsoever arising out or resulting from or in connection with your access, use, reliance of the Platform, save and except for the Company’s gross negligence as determined and adjudged by a final, non-appealable judgment of a court or any other judicial body of competent jurisdiction.
7.4. You are responsible for evaluating the information and content obtained through the Platform. By using the Platform, you undertake all risks connected to the relevant use and to take full responsibility for any failure in the use, loss of data and costs associated with all necessary service and maintenance of hardware and / or software used in connection with the Platform. You further agree that we, including our directors, officers, employees, consultants, agents and affiliates are not liable, and you agree not to hold us responsible or liable for any damages or losses to the extent permitted by law, including but not limited to indirect damages, incidental damages, consequential damages, punitive damages, damages for loss of profits, goodwill or reputation, loss of profits, intangible losses, and in any event any damages or losses which are remote and unforeseeable, from any one or more of the following:-
7.4.1. Your access, use and / or inability to use our Platform, Services, applications or tools;
7.4.2. Delays or disruptions in the Platform;
7.4.3. Damage to your hardware device or software from the use of our Platform;
7.4.4. Your failure to comply with the Terms of Use;
7.4.5. Breach of any representations, data or information made available on the Platform;
7.4.6. Any system, server or connection error, omission, interruption, delay in transmissions, viruses, worms, harmful codes, malicious programs or software; and
7.4.7. Any damages or losses that are remote and / or unforeseeable.
8. Limitation of Liability on the Terms of Use
8.1. Notwithstanding anything herein contained:-
8.1.1. this provision applies in respect of the full extent of these Terms of Use;
8.1.2. we, including our directors, officers, employees, consultants, agents and / or affiliates, disclaim all warranties, conditions and representations, whether expressed or implied under the general body of law or otherwise, to the fullest extent that the applicable laws permit and pursuant to the exceptions as permitted under such applicable laws;
8.1.3. to the extent permitted by law, save and except for our gross negligence or any liability otherwise imposed by legislation, any and all claims arising out of or in conjunction with these Terms of Use, we, including our directors, officers, employees, consultants, agents and affiliates, shall not be liable to you for any indirect damages, incidental damages, consequential damages, punitive damages, exemplary damages, damages for loss of profits, goodwill or reputation, and in any event any damages or losses which are remote and / or unforeseeable; and
8.1.4. if the Company is found to be liable for any damage caused by our gross negligence and / or statutory liability and / or otherwise by a final non-appealable judgment of a court or any other judicial body of competent jurisdiction, you hereby agree that our liability shall not exceed the sums that you have paid for the Product save for personal injury, property damage or death resulting directly from the said gross negligence or any liability otherwise imposed by legislation.
9. Termination
9.1. The Company reserves the right, in its sole discretion, to terminate your access and use of the Platform in whole or in part without notice if we found that you have breached any of the Terms of Use herein. If you are dissatisfied with the Platform, your sole and exclusive remedy is to discontinue your access and/or use of this Platform.
10. Governing Law & Disputes
10.1. These Terms of Use shall be interpreted and governed by the laws of the Territory. Any proceedings in connection with the Terms of Use shall be brought in the exclusive jurisdiction of the competent courts of the Territory. Should there be any inconsistencies between the Terms of Use and the laws of the Territory, the laws of the Territory shall prevail, without prejudice to the rights of both parties.
10.2. Notwithstanding the foregoing, we reserve the right to pursue the protection of our Intellectual Property rights and our confidential information through injunctive or any other equitable relief through the courts.
11. Entire Agreement
11.1. These Terms of Use set out the entire agreement and understanding between the Company and you and supersedes and cancels in all respect all previous arrangements, letters, agreements, promises, assurances, warranties, representations, understandings and undertakings, if any, between the parties, whether written or oral, with respect to the subject matter hereof.
11.2. Each party acknowledges that in entering into an agreement based on the Terms of Use it does not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently).
11.3. Each party agrees that it shall have no claim for innocent or negligent misrepresentation based on any statement in the Terms of Use.
12. Language
12.1. In the event of a conflict, discrepancy, inconsistency or variance between the English language version and any other language translations of these Terms of Use, the English language version shall prevail.
13. Waiver
13.1. No failure or delay by us in exercising any of our rights under the Terms of Use shall operate as a waiver thereof nor shall any single or partial exercise of any right preclude any further exercise thereof or the exercise of any other right.
14. Severability
14.1. If any provision of the Terms of Use or the application thereof to any situation or circumstance shall be invalid or unenforceable, the remainder of the Terms of Use shall not be affected, and each remaining provision shall be valid and enforceable to the fullest extent.
Preferred Customer
Rules and Regulations
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INTRODUCTION
- The Rules and Regulations (“Rules”) form part of the PC Contract between the Company and the Preferred Customer (“PC”).
- The Company and the PC are individually referred to herein as a “Party” and collectively as the “Parties”.
- As part of the PC Contract, each PC shall be bound by and shall strictly comply with these Rules, as presently in force and as may be amended, modified, or supplemented by the Company from time to time. These Rules are hereby incorporated into and form an integral part of the PC Contract between the Company and the PC.
- References to clauses are to clauses incorporated in this Rules. References to Schedules are to the Schedules, which are attached to and form part of this Rules.
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DEFINITIONS
- “Company” means BE International Marketing Sdn. Bhd. or BE International Marketing Pte. Ltd. or BE International Marketing (B) Sdn. Bhd. or BE International Marketing (HK) Pte. Limited or PT BEI International Marketing as the case may be in each Territory.
- “Company’s Trade Marks” means the name “BE” and any design, symbol, trade mark, trading name, house mark, mark of ownership, unregistered mark, service name, package shapes, colour schemes, styles of labelling, emblems, registered and unregistered designs, retail and other formats, slogans, signage, communications materials, and other manifestations as specified from time to time by the Company, belonging to or characteristic of the Company, their goods, services and activities.
- “Independent Business Owners” (“IBO”) means individuals who operate an Independent Business with the Company.
- “Intellectual Property Rights” means the Company’s Trade Marks and all patents, copyrights and database rights, rights in know-how, moral rights or other similar rights in any country in or connected with the products or any of them or any literature, manuals, materials or information supplied in connection with the PC Contract, in each case whether or not registered, and any applications for registration of any of the foregoing, and all rights to apply to register any of the foregoing.
- “Laws” means all applicable national, municipal or state statutes, ordinances or other laws, regulations, by-laws or any rules, codes or directions or any licence, consent, permit, authorisation or other approval required by any public body or authority, local or national agency, department, inspector, ministry, official or public or statutory person (whether autonomous or not).
- “PC Contract” means the Preferred Customer Registration along with the incorporated documents that form the terms of the contractual agreement between PC and the Company.
- “Personal Data” means any information relating to an identified or identifiable individual.
- “Preferred Customer” (“PC”) means individuals who are eligible pursuant to Clause 3, and who shall not in any manner be construed or represent to the public as the Company’s franchisee, authorised representative, agent, contractor, employee, executive, business partner, associate or joint venture and shall neither have the right to negotiate or conclude any contract on behalf of the Company nor hold himself as having such a right.
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“Related Party” means, in relation to a Party:
- any of its Affiliates;
- any person employed by that Party or its Affiliates;
- any director or other officer of that Party or its Affiliates; and
- any person acting for or on behalf of that Party or its Affiliates,
- “Territory” means Malaysia or Singapore or Brunei or Hong Kong or Indonesia as the case may be.
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ELIGIBILITY TO BECOME A PREFERRED CUSTOMER
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To become an PC, an applicant must:
- be 18 years of age;
- be a citizen or permanent residents of the Territory where the PC is registered;
- be sponsored by a valid IBO;
- The PC registration is to be completed by the applicant by submitting an electronic version of the PC Registration in accordance with the procedures on the Company’s website.
- An application shall be considered accepted by the Company when it receives a completed PC Registration, and provided that the application does not violate any provision of this Rules. Any information provided in the PC Registration shall be accurate and updated and the Company does not have the obligation to verify the accuracy of the same.
- The Company reserves the right to accept or reject any PC registration.
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To become an PC, an applicant must:
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SPOUSE JOINT PC MEMBERSHIP
- If both husband and wife wish to become PCs, they must apply together as a single PC (“Spouse Joint PC Membership”), in accordance with Clause 3 above.
- In the event that either the husband or wife is registered as an IBO, both parties shall retain their IBO membership under a Spouse Joint Membership. For the avoidance of doubt, they shall not be eligible or permitted to register or hold a Spouse Joint PC Membership concurrently.
- The Company will be entitled to recognise and/or have dealings with each spouse/Spouse Joint PC Membership holder on any matters related to the Spouse Joint PC Membership wherein any decision or instructions from any spouse/Spouse Joint PC Membership holder shall be binding on the Spouse Joint PC Membership as a whole.
- In the event that one spouse is already a PC, the other spouse, upon electing to become a PC, must join his or her spouse’s PC. Husbands with more than one legal wife can elect only one wife for the husband and wife partnership, subject to the appropriate local legislation in the respective Territory. Subsequent wives who wish to be a PC must be sponsored under this husband/wife partnership.
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In a Spouse Joint PC Membership, if a spouse terminates his or her PC
membership for any reason pursuant to the Rules herein, the Company shall
be entitled to:
- terminate the Spouse Joint PC Membership of the remaining spouse without assigning any reasons; or
- allow the remaining spouse to continue operating the Spouse Joint PC Membership in which event the remaining spouse and resigning spouse shall be subject to these Rules and to such other terms and conditions which the Company may deem fit to impose.
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DIVORCE, SEPARATION, OR OTHER DISSOLUTION OF A NON-SPOUSAL
PARTNERSHIP OR LEGAL ENTITY
- PCs who become involved in an action for divorce, separation of marital property, or the dissolution of a non-spousal partnership or legal entity formed, must continue to conduct themselves in compliance with the Rules.
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During the pendency of a divorce, separation of marital property or dissolution
of a non-spousal partnership or legal entity, the PCs must adopt one of the
following methods of operation:
- the PCs continue to utilise the PC membership jointly on a “business-as- usual” basis; or
- one or more PCs relinquishes his or her right and interest in the PC membership.
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EXCHANGE AND RETURNS
- All requests for exchange, return, or buy-back of the Company’s products must
be made within thirty (30) days from the date of purchase/distribution and
shall be subject to the following requirements:
- The PC must produce the original sales or tax invoice and such supporting documents as the Company may reasonably require;
- The product(s) to be returned or exchanged MUST be in good condition, useable, resellable, restockable, unopened or sealed, unaltered and the shelf-life of the product(s) MUST be more than or equivalent to 6 months;
- If the product(s) is returned by post or courier services, it must use proper shipping carton(s) and packaging materials to return the product(s) to the Company;
- The Company may deduct a service charge of up to ten percent (10%) of the purchase price to cover handling and processing costs, and may further deduct any benefits already received by the PC in connection with the original purchase; and
- The Company reserves the right to perform the refund or exchange after confirming the recipient and the condition of the product(s) returned. In the event that an item is returned to us in an unacceptable condition, the Company reserves the right not to accept the returns and send the product(s) back to you. In this case, the postage or courier charges will be charged to you.
- All requests for exchange, return, or buy-back of the Company’s products must
be made within thirty (30) days from the date of purchase/distribution and
shall be subject to the following requirements:
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OBLIGATIONS OF PC
- Compliance with Rules and All Applicable Policies: PCs shall comply with the Rules including but not limited to all applicable policies, guidelines, procedures, instructions of the Company including any amendments made to the same from time to time.
- Compliance with Applicable Laws, Regulations and Codes: PCs shall
comply with all applicable Laws including but not limited to regulations and
codes, in carrying out its activities and conducts. PCs must not conduct any
activity that could jeopardise the reputation of the PC and/or Company. In all
such communications with Company, the PC shall act with absolute candour
and good faith.
- PCs shall provide any and all information and/or documents which Company deems necessary for the purposes of compliance with any applicable laws, regulations, codes and regulatory requirements. These may include but not limited to personal identification details, bank account information/payment information, tax identification numbers and other forms of documentation and/or information.
- PCs shall cooperate with Company in a forthright manner. If the PC fails to provide the required information and/or documentation, the Company is entitled to take any steps and/or sanctions it deems fit at its sole discretion to secure compliance with this obligation.
- Duty of good faith and fair dealing: PCs agree to perform their obligations in accordance with the duty of good faith and fair dealing. PCs shall not aid and abet another PCs to violate the Rules. PCs shall not conduct any activity that is, whether directly or indirect, in conflict with the Company’s interest or jeopardize the reputation of the Company or other PCs.
- Accountability: A PC is solely responsible for his or her own decision and any expenses, losses or risks as may be incurred or suffered shall be solely borne by the PCs. PCs will further be held accountable for the actions of a partner, family member or third party acting or purporting to act on behalf of the PC, so far as the Rules are concerned..
- Re-packaging: Products offered through or by the Company are to be sold only in their original packages and in their original formulations. PCs shall not repackage products or otherwise change or alter any of the packaging, labels or materials of products offered through or by the Company.
- Pricing: Products offered through or by the Company are to be sold only at a price fixed and/or determined by the Company. Each product is assigned with a lot code and the PCs shall take full responsibility of the said products once delivered to or collected by the PCs. Products offered through or by the Company are to be sold only through methods and/or mediums approved by the Company and in compliance with the Schedules. A PC is not allowed to purchase/sell to the staff of the Company and vice versa. A PC is not allowed to resell the Company’s products to the downlines, sidelines and/or customers and/or prospects of any IBOs.
- Information Update: All PCs are responsible for communicating any updates or changes to their personal information (e.g., name, address, email address and telephone numbers, etc.) or business information (e.g., business name, address, email address, telephone numbers, addition/deletion of partner, change of business status, etc.) to the Company.
- DSA Regulations: All PCs shall strictly adhere to the local Direct Selling Association’s code of conducts in their respective Territory at all times. All PCs are deemed to have read, understand, and agree to adhere to the code of conducts manual from time to time upon registration to be PC.
- Cooperation with Investigations: All PCs shall cooperate in any investigation undertaken by Company into activities that are potentially in contravention of his/her PC membership and/or the PC membership of another PC.
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PROHIBITED PRACTICES
- All PCs must strictly adhere to the guidelines, procedure and policies set by Company at all times of which these Rules are a part and in each case any amendments made to such from time to time. All PCs are charged with the duty of good faith and fair dealing under the terms of the PC Contract and the Rules.
- Retail Establishment:No PCs shall permit products, services or literature offered through or by the Company to be sold or displayed in any retail establishments, including, but not limited to, places like schools, fairs and events, kiosks, vending machines, salons, professional offices and any unauthorized social media, online or e-commerce platform.
- Cross Group Buying and/or Selling/Supplying: No PCs shall engage in
cross group buying and/or selling/supplying. For the purpose of this clause,
‘cross group buying and selling/supplying’ means the sale, supply, purchase,
or transfer by any PC of products or services distributed and/or supplied by the
Company to any other PC, whether directly or indirectly.
- A PC must only purchase Company’s products/services/business support material directly from his/her sponsor or the Company.
- A PC must not sell and/or supply Company’s products and services to another PC or any other third party without written consent from the Company.
- Exporting and Importing: PCs shall not export or import products or services offered through or by the Company, or sell to others they have reason to believe will import or export such products or services, to or from any other 6 country, regardless of whether or not the Company or its affiliates have established operations or are doing business in that country.
- Fund-raising: No PCs shall use the Company’s products or services in conjunction with any type of fund-raising activity. For the purposes of this clause, “fund-raising” includes but is not limited to soliciting donation of funds or for the purchase of the Company’s products or services based on the representation that all, or some, of the gains, proceeds, donations, bonuses, or profits generated by such sale will benefit a particular group, organization, or cause.
- No Authority: No PCs shall negotiate, or enter into contracts and/or agreements for and on behalf of the Company.
- False Representations: No PCs shall make any offer to sell any Company’s
products and/or services which are not accurate and truthful as to the price,
grade, quality, performance and availability. A PC shall not:
- Make exaggerated products claims which are not authorised by Company with regards to Company’s products and/or products distributed by Company;
- In any way whatsoever misrepresent Company in relation to prices, quality, standards, grades, contents, style, and/or model, place of origin and/or availability of Company’s products and/or products distributed by the Company;
- State that Company’s products and/or products distributed from Company are supported, approved and/or present any features as regards to yield, accessories, uses and/or benefits that they do not have; or
- Act and/or present in any way whatsoever the Company, its products and/or the products Company distributes in a fraudulent manner and/or promote products that do not belong to Company as if they did.
- Comparison and Denigration: PCs shall refrain from using comparisons which are likely to mislead and are incompatible with principles of fair competition. Any points of comparison made by a PC shall be fair, accurate, and based on facts that can be substantiated. PCs shall not take unfair advantage of the goodwill attached to the tradename, trademark and symbol of another company or product.
- Deceptive or Unlawful Trade Practices: PCs shall not engage in any deceptive or unlawful trade practice. PCs shall not operate any illegal or unlawful business enterprise, engage or participate in any illegal business activity or activities that are otherwise in violation of the Company’s policies, guidelines and Rules.
- Media Release or Publication: PCs shall not be involved in any media release or publication of the Company’s corporate-related information (including personal interviews granted) to newspapers/magazines/others/through any form of mass communication without prior written approval from the Company.
- Defamation and Harassment: PCs shall not make any comparisons, claims, statements or representations which are misleading, unfair, inaccurate, defamatory to the Company or the Company’s employees, the Company’s products or business activities, or other PC, or in a manner which is calculated to harass, intimidate, threaten and insult others.
- Inducement: No PCs shall negotiate, or enter into contracts and/or agreements for and on behalf of the Company.
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INTELLECTUAL PROPERTY
- The PC acknowledges that the Company’s Trade Marks, copyrighted works and intellectual property are the property of the Company and the PC will not claim any rights in the Company’s Trade Marks and copyrighted works.
- The PC acknowledges that the Company may at any time, introduce additional or substitute the Company’s Trade Marks or may withdraw any of them from use.
- The PC shall not employ or register or cause to be registered a Company’s Trade Mark, or any word or mark which in the reasonable opinion of the Company is confusingly similar to a Company’s Trade Mark, as part of any corporate name, business name or trading style, or as a trade mark in respect of any goods or services, or as a domain name.
- The PC shall not:
- negotiate or enter into any sponsorship or similar arrangement which would involve the use or display of the Company’s Trade Marks; or
- commission, release or use any advertising or promotional materials in any media involving use or display of the Company’s Trade Marks, other than those materials and templates provided or made available by the Company or with the Company’s prior written approval.
- Utilize any of the Company’s Trade Marks, copyrighted works and intellectual property for any other purposes than carrying out their duties under this PC Contract.
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CHANGES IN LAW
- If at any time during the PC Contract period, there has been any decisions made by the Government or its related authorities which changes the operation of this Rule in any manner whatsoever (notwithstanding any provisions to the contrary in this Rule), the Company shall have the right to adjust, review, amend in any manner whatsoever, where such adjustment and amendments relate to the decisions made by the Government or its related authorities, any provisions in this Rules.
- References to a specific statute include any statutory extension or modification, amendment, or re-enactment of such statute and any regulations or orders made under such statute.
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BREACH OF PC CONTRACT
- A PC who reasonably believes that another PC has breached or is about to breach the Rules or any of the policies of the Company, or who has personal knowledge of the activities leading to such alleged breach, he or she shall in good faith provide a notice in writing of the alleged breach to the Company.
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In the event the Company reasonably believes that a breach of the Rules or
any of the policies of the Company has occurred, or is threatened to occur,
the Company may:
- Notify the appropriate PCs of the alleged breach and request an immediate response;
- Take all necessary steps as it deems fit to investigate the alleged breach and may require other PCs to provide assistance or provide information to assist with the investigation; and
- When the Company reasonably believes that it has sufficient information and evidence regarding the facts and circumstances relevant to the alleged breach, the Company will decide based on its sole discretion on whether there has been a violation of the Rules or other policies and will take appropriate action in accordance with Clause 12.1.
- In the event of a breach of the Rules by a PC or where Clause 11.2(c) is
satisfied, the Company may at its sole discretion, take one or more of the
following actions:
- Terminate the PC Contract pursuant to Clause 12 below;
- Require the PC to attend training as specified by the Company;
- Suspend some or all of the PC’s privileges with immediate effect;
- Require written acknowledgement of the breach(es) and an undertaking not to breach the PC Contract in the future;
- Hold or forfeit any product redemption vouchers due to the PC with immediate effect.
- For the avoidance of doubt, the failure or the delay of the Company in taking any action upon learning of a breach or potential breach by the PC shall not constitute a waiver of the Company’s rights to assert such a breach in the future or any other rights or remedies available to the Company.
-
TERMINATION AND EXPIRY
- Termination by Breach: In the event a PC has committed a breach of the PC Contract or the Company is satisfied that the PC has committed a breach pursuant to Clause 11 above, the Company may terminate the PC Contract with immediate effect by giving a written notice to the PC.
- Termination by Convenience: Either Party may terminate the PC Contract at any time without specifying any reasons by giving written notice of termination of at least seven (7) days to the other Party.
- Expiry: The term of the PC Contract shall be valid for one (1) year from the last date of purchase of products with at least 1 SV (PS) made from the Company. In the event that no purchases of products with at least 1 SV (PS) are made within twelve (12) months from the last purchase date, the PC membership will automatically expire on the last day of the twelfth month.
- Upon termination of the PC Contract for any cause whatsoever, the PC shall:
- cease the use of any information, including, but not limited to, line of sponsorship information, with immediate effect;
- cease to identify himself/herself as a PC with immediate effect.
-
RE-JOIN
- Upon the expiry or the termination of the PC Contract pursuant to Clause 12.2 or 12.3, all applications to re-join as a PC shall be submitted via the online application form to the Company.
- The Company reserves the right to reject any PC registration to re-join, if it is determined that the PC is not in full compliance with all provisions outlined in the PC Contract.
- A PC who has purchased at least 1 SV (PS) in any month within the membership period will maintain the said membership for the next 12 months from the month that they made the last purchase.
- A PC who has terminated the PC Contract shall wait until the expiry of his/her
membership, which is twelve (12) months from the last membership
purchase or six (6) months after the Company received his/her termination
letter, whichever comes later, or at such other time at the Company’s
discretion before applying for a new PC membership and may do so by
submitting an PC registration, except for:
- those who have been terminated due to a violation of the Rules;
- those previously engaged in illegal transactions; or
- those engaged in making false or fraudulent information.
-
UPGRADE TO IBO
- If a PC wishes to upgrade their membership to an IBO, they are required to submit an electronic version of the application form in accordance with the procedures on the Company’s website.
- PC is required to maintain their current sponsor when upgrading to become an IBO and is not permitted to change sponsors.
- PC is eligible for SV/BV bonus if the purchase is made during the month which they upgraded to an IBO.
-
RELATIONSHIP
- Nothing in the PC Contract shall be deemed to constitute a partnership, agency, franchise or an employer/employee relationship between the PC and the Company.
- For the avoidance of doubt, it is hereby expressly agreed that the PC’s staff is not the Company’s staff. Accordingly, the PC shall be solely responsible for compliance with taxation, social security contributions, labour rules and regulations pertaining to its staff.
- The PC is responsible for the acts and omissions of his employees, agents and contractors.
- The PC shall not in any circumstances, including but not limited to, loan applications, government forms or applications, employment verifications and any forms or documents in any circumstances, represent that the Company is the PC’s Employer.
-
AUDIT RIGHTS AND RECORD KEEPING
- The PC shall maintain adequate internal controls and procedures to assure compliance with Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 and the Direct Sales and Anti- Pyramid Scheme Act 1993 including but not limited to procedures to ensure that all transactions are accurately recorded and reported in its books and records to reflect truly the activities to which they pertain such as the purpose of each transaction and to whom it was made or from whom it was received.
- For the purposes of documenting compliance with Laws, the PC shall maintain, either physically, by electronic media or on microfilm, all records and information related to the PC Contract for a period of five (5) years after the PC Contract’s end date. Such records and information shall include at a minimum all invoices for payment submitted by the PC to the Company along with complete supporting documentation and all records and information related to the execution or performance of PC Contract.
- The Company shall have the right to audit all information, rates and costs and expenses related to the PC Contract at any time during and within five (5) years after termination of the PC Contract. The Company or any person authorised by the Company may have access at all reasonable times to any place where the records are being maintained and the PC shall afford every reasonable facility for this right of access. The Company shall have the right to reproduce and retain copies of any of the aforesaid records or information. The PC shall implement all agreed recommendations arising from the audits within a time scale, mutually agreed with the Company.
-
GOVERNING LAW AND RESOLUTION OF DISPUTES
- The PC Contract shall be interpreted and have effect in all respects in accordance with Laws of the Territory where the PC is registered.
- Any proceedings in connection with the PC Contract shall be brought in the exclusive jurisdiction of the courts of the Territory where the PC is registered to whose jurisdiction both parties hereby submit.
- The PC waives any right to assert any dispute as a class, collective or representative action, or to participate in any dispute asserted as such.
- In the event of any dispute with the PC, reliance and reference will be made to the latest edition of the Company’s Rules and Regulation and the Company’s latest BE4U system in resolving the dispute.
-
ALTERATIONS/ MODIFICATIONS
- The Company may, from time to time, propose alterations or modifications to the Rules or any part thereof. In such an event, such alternations or modifications shall become effective upon the provision of reasonable notice in writing by the Company, from the date of publication and/or announcement via the Company’s BE4U system or in any manner decided by the Company as may be communicated to the PCs.
- The Company reserves to itself the sole right to adopt, amend, modify, supplement or rescind in whole or in part, any or all of these Rules at any time if deemed necessary. All such changes shall be immediately binding and enforceable upon their adoption by the Company.
- If the PC does not agree to be bound by any amendment(s), he or she may terminate the PC Contract with immediate effect by giving a written notice to the Company. Otherwise, the PC’s continued relationship with the Company constitutes an affirmative acknowledgment by the PC of the amendment(s) and his or her or their agreement to be bound by the same.
-
LIMITATION OF LIABILITY AND INDEMNITY
-
To the extent permitted by law, each PC hereby releases and waives and
agrees to indemnify and hold harmless the Company, its affiliates, officers,
directors, shareholders, employees and other representatives against any and
all liability, demands, direct or indirect damages including consequential
damages, costs, suits, charges or compensation as may be incurred by the
PCs as a result of:
- Breach of the Rules, policies, regulations and Laws by the PC;
- Inadvertent, incorrect or wrong data or information provided by PC;
- Violation of any Intellectual Property;
- Failure by PC to provide any information or data necessary to the Company for business operations including but not limited to marketing and promoting of the Company’s product and/or the joining and acceptance of any individual as the Company’s PCs; or
- Other losses or damage to property, death or personal injury of any kind which is not within the reasonable control of the Company and/or which was not occasioned by gross negligence or default on the part of the Company.
- Notwithstanding any other provision of these Rules, the liability of the Company towards any PCs, whether in contract, tort (including negligence), statute, or otherwise, shall be strictly limited to the amount of unsold Company’s products in the PC’s possession at the time the claim arises.
- PCs shall indemnify and hold harmless the Company, its shareholders, officers, directors, employees and agents from and against any/all claim, demand, liability, loss, cost or expense including, but not limited to, court costs and legal fees, asserted against or suffered or incurred by any of them, directly or indirectly arising out of or in any way related to or connected with allegedly or otherwise, the PC’s: (a) activities as PCs; (b) breach of the Rules; and/or (c) failure to comply with any applicable laws, legislations/regulations or rules.
-
To the extent permitted by law, each PC hereby releases and waives and
agrees to indemnify and hold harmless the Company, its affiliates, officers,
directors, shareholders, employees and other representatives against any and
all liability, demands, direct or indirect damages including consequential
damages, costs, suits, charges or compensation as may be incurred by the
PCs as a result of:
-
GENERAL PROVISIONS
- Confidentiality: Subject to any requirements under the applicable law, the PC shall not, during the term of the PC Contract or after its expiry or termination, disclose or use other than for the purposes of carrying out its obligations under the PC Contract, any Company’s confidential and proprietary information, including but not limited to specific arrangement of sponsorship within the Company, PC lists, the PCs or the Company’s business information, manufacturing and product development, business plans, PC’s sales, earnings and other financial information.
- Non-Waiver: No waiver by either party of any default by the other in carrying out its obligations under the PC Contract shall operate or be construed as a waiver of any other or further default, whether of a like or different nature.
- Severability: Any provision of the PC Contract which is held to be void, illegal or unenforceable shall to the extent of such invalidity be deemed severable and the offending provisions excluded and the remaining provisions of the PC Contract will be unaffected by such severance.
- Information Update: All PCs are responsible for communicating or informing the Company any updates or changes to their personal information or business information within seven (7) days of obtaining the said new and/or updated information for administrative purposes. In the event incorrect information has been provided which affects the administrative process conducted by the Company (e.g: transferring of payment to the PCs), the PCs may be subjected to an administrative fee in order for the Company to attend to the relevant rectifications in their administrative processes.
- Force Majeure: The Company shall not be responsible for delays or failure in performance caused by circumstances beyond the Company’s control including but not limited to strike, labour difficulties, fire, war, government decrees or orders, pandemic, or curtailment of a party’s usual source of supply.
- Notices: Each notice, demand or other communication of any kind whatsoever given/served by the Company to the PC shall be in writing and delivered by registered mail or by personal service to the PC’s last known address on file or by email address on file, or by any other means of communications specified by the Company.
- Any notice, demand or other communication to the Company shall be sent or delivered to the Company’s registered address. Any Party may change its address for notice by giving written notice to the other in the manner provided in this section.
- Any such notice, demand or communication shall deem to have been given and served in the case of registered mail within three (3) days after the date of posting or by courier within two (2) days after the date of dispatch or on the date of personal service or successful email transmission date, unless sender receives an automated message stating that the email has not been delivered, whenever is earlier.
- Compliance: The PC, represents and warrants that, in connection with the PC Contract or the business resulting therefrom, it is knowledgeable about Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 and the Direct Sales and Anti-Pyramid Scheme Act 1993 applicable to the performance of the PC Contract and will comply with all such laws.
- Language: Where these Rules appear in a national language or any other language other than the English language, in the event of any inconsistencies between the English version and the alternate language version, the English version will prevail, save and except in jurisdictions where it is a legal requirement for the national language to prevail.
Issued on 30 December 2025
Privacy Notice
- INTRODUCTION
- This Privacy Notice describes how BE International Marketing Sdn. Bhd. (Registration No: 201601028139/1199078-X)(AJL932172), BE International Marketing Pte. Ltd. (Company no: 201709715E), BE International Marketing (HK) Pte. Limited (Company no: 2760241), BE International Marketing (B) Sdn. Bhd. (Company no: RC20003059), and PT BEI International Marketing (Company no: 9120004170023) (referred to herein as “BE International”, “us”, “we” or “our”) and its affiliates collects, processes, uses, and discloses your personal data, which will assist you in making an informed decision before you provide us with any of your personal data.
- We may update this Privacy Notice from time to time without prior notice. In the event of any material changes, we will notify you on our website, or by other reasonable means. You may verify whether revisions have been made by referring to the “last updated” date stated in this Privacy Notice. Your continued access to or use of our services after any such revisions shall constitute your acknowledgement and acceptance of the updated Privacy Notice.
- Where this Privacy Notice appears in a national language or any other language other than the English language, in the event of any inconsistencies between the English version and the alternate language version, the English version will prevail, save and except in jurisdictions where it is a legal requirement for the national language to prevail.
- WHAT PERSONAL DATA WILL WE COLLECT?
- In this Privacy Notice, “personal data” refers to any data, whether true or not, about an individual who can be identified: (a) from that data, or (b) from that data and other information to which BE International has or is likely to have access.
- Depending on the nature of your interaction with us, the personal data which we
may collect, process, use and disclose includes but is not limited to:
- Personal information (such as your name, identity card number or passport number, gender, nationality, date of birth, age, profession and marital status);
- Contact information (such as your address, billing address, delivery address, email address, and telephone number);
- Financial information (such as your credit card numbers, debit card numbers, and bank account information);
- Profile information (such as your username, password, Independent Business Owner’s number or Preferred Customer’s number, and order history);
- Marketing information (such as product preferences, purchasing habits, spending behaviors, and communication preferences);
- Website usage information collected through cookies when you access, view, and use the website (such as website usage, IP-address, browser type and operating system);
- Biometric information (such as your facial features, fingerprint and signature);
- Location information (such as your electronic device’s geographic location data, including GPS coordinates or other similar location indicators, collected when location services are enabled on your device).
- By clicking “Agree” and providing us with your personal data, you consent to our collection, processing, use and disclosure of your personal data for the purposes and usage that have been notified to you in this Privacy Notice and/or by any other means as communicated by us through the online or offline medium (“Consent”), and in accordance with the terms of this Privacy Notice.
- In addition, in order to comply with legal and regulatory obligations, to protect BE International’s assets and employees / external contractors and specifically to ensure compliance with trade control, anti-money laundering, anti-bribery, corruption, and other regulatory requirements, BE International, BE International conduct screening on our Independent Business Owner on a periodic basis. Such screening may be carried out against publicly available information, government- issued sanctions lists, and reputable media sources.
- This data may include personal data regarding suspected and actual criminal behaviour, criminal records or proceedings regarding criminal or unlawful behaviour but only for the purposes of ensuring BE International’s compliance with legal and regulatory obligations and/or to the extent permitted or required by local law, all of which are included in the subject matter of the Consent.
- The screening does not result in any automated decision making in relation to the counter-parties or potential counter-parties.
- As we rely on the personal data provided by you, please ensure that your personal data is current, complete, and accurate. If there are any changes to your personal data, please log in to https://bos.beintl.com/login/ to do the changes update.
- HOW DO WE PROTECT YOUR PERSONAL DATA?
- We may obtain this information from you and from a variety of sources,
including
but is not limited to:
- Through your relationship with us i.e. information provided by you in the application forms, when registering as a Preferred Customer through our BE International website or system, when you use our products or services, when take part in customer surveys, campaigns, competitions and promotions organised by BE International, and during financial reviews;
- BE International websites: Consumer-directed websites operated by/or for BE International, including sites that we operate under our own domains/URLs and mini-sites that we run on third-party social networks such as Facebook, Instagram or TikTok;
- E-mail, text and other electronic messages: Interactions with electronic communications between you and BE International;
- Digital Channel and Tracking Technologies: Data collected via cookies or similar tracking technologies when accessing, viewing, and using our website or when interacting with our advertisements on third-party platforms;
- Device Permission: Data collected through your device settings and BE4U app permissions, for example, when you enable location services to access features that require your geographic location, including information obtained via GPS, network connections such as Wi-Fi or cellular, or Bluetooth. This may be used to enable proximity-based notifications or check-in tracking during events.
- We may obtain this information from you and from a variety of sources,
including
but is not limited to:
- WHY DO WE COLLECT, USE AND DISCLOSE YOUR PERSONAL DATA?
- We will not collect, process, use or disclose your personal data unless:
- You have been notified of the purposes and usage for which your personal data is collected, and you consent to the collection, processing, use and disclosure of your personal data for those purposes; or
- The collection, processing, use and disclosure of such personal data are permitted or required under the relevant data privacy laws, if any, of Malaysia, Singapore, Indonesia, Hong Kong and/or Brunei as applicable in view of the circumstances circumstances (the “Data Privacy Laws”).
- Depending on the nature of your interaction with us, we may collect, process,
use
and disclose your personal data, for any or all of the following purposes:
- Verifying your identity;
- Processing of membership related matters including:
- new membership applications, retention of memberships and/or renewal of memberships including for the purpose set out in Clause 4.2(m);
- recruitment of new members;
- application for and/or under any programmes offered by BE International;
- Processing any of your transactions with us;
- Processing payment or credit transactions including administering any benefits eligible to you;
- Administrative or operational purposes of BE International;
- Performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;
- Managing your relationship with us (including responding to, handling, and processing your queries, requests, complaints, and feedback, which could involve the disclosure of personal data to bring about delivery of the same);
- Conducting investigations relating to fraud, unlawful activity, omission or misconduct, whether relating to your use of our services or any other matter arising from your relationship with us;
- Requesting feedback or participation in surveys, as well as conducting research including market research and/or analysis for statistical, profiling or other purposes for us to review, develop and improve the quality of our products and services;
- Enhancing your user experience and enabling location-based functionalities,
including but not limited to:
- detecting your proximity to our offices, events, or physical locations and delivering relevant notifications or information;
- supporting features that rely on location-based services such as check-in or attendance tracking for registered events;
- Complying with any applicable laws, regulations, rules, codes of practice, or guidelines issued by any governmental and/or regulatory bodies (including but not limited to assisting in law enforcement and investigations conducted by any governmental and/or regulatory authorities);
- Transmitting to related or connected companies for the same purpose as contained in this Privacy Notice and any unaffiliated third parties including our third-party service providers (e.g. payment service providers, data hosting providers, auditors, banks, contractors, system integration providers, IT Support or cloud-based providers) and agents, and relevant governmental and/or regulatory authorities, for the aforementioned purposes;
- (m)Disclosure to your upline Independent Business Owner(s) for the purpose of providing status or extending or renewing your membership (“Reactivation Programme”);
- Disclose information to prospective individuals considering becoming Preferred Customers for the purpose of selecting a sponsor;
- Foster and maintain the relationship between you and your network;
- Displaying in BE International’s advertisements, promotion, communications and/or electronic display;
- Transmitting to, and the reasonable use by, entities or persons deemed necessary by BE International to protect the rights, legal interests, or safety of others or BE International including legal advisers;
- Any other incidental business purposes related to or in connection with the aforementioned purposes or to the performance of our contract with you, the provision of our products and/or services to you, or in respect of maintaining our business relationship with you.
-
In relation to marketing or promotional communication:
- we may collect, use and/or process your data for the purposes of sending you information including marketing information about our goods and services via WhatsApp, SMS, emails or other communication means, including notifying you of our marketing events, initiatives and promotions, lucky draws, membership and rewards schemes, and other promotions;
- we may collect, use and/or process your data for the purposes of conducting promotional activities or any BE International activities including processing your participation in these activities;
- by submitting your data, you have consented for your personal data to be used by us for the purposes and usage that have been notified to you stated in this Clause 4.3; and
- if you do not wish to continue receiving any such marketing and promotional communications from us, you can opt-out or unsubscribe to such marketing or promotional activities by contacting us at the contact details listed in this Privacy Notice. Please note that if you decide to opt-out or unsubscribe, we may still send you non-marketing and promotional communications that relate to the products and/or services which you subscribed for.
- Where any personal data has been disclosed to you for or in conjunction with any of the purposes listed above or in furtherance of any contractual relationship with BE International, you shall only process said personal data in accordance with this Privacy Notice and the relevant Data Privacy Laws.
- In particular, if you intend to join us as an Independent Business Owner in Singapore, please note that we are required under Section 65B(3) of the Singapore Income Tax Act to electronically submit the information on the commission paid to you to the Inland Revenue Authority of Singapore (“IRAS”). In order to make such a submission, the IRAS has confirmed that we will need to obtain the NRIC numbers and/or the relevant identification numbers of our Independent Business Owner.
- If you intend to join us as an Independent Business Owner in Malaysia, please note that we are required under Section 83A(1) of the Malaysian Income Tax Act 1967 to keep and retain information on the commission paid to you and shall make it readily accessible to the Inland Revenue Board of Malaysia (“IRBM”). In order to do so, the IRBM has confirmed that we will need to obtain the NRIC numbers and/or the relevant identification numbers of our Independent Business Owner.
- If you intend to join us as an Independent Business Owner in Hong Kong, please note that we are required under Section 51(4)(a) of the Hong Kong Inland Revenue Ordinance (Cap. 112) to furnish the information on the commission paid to you to the Hong Kong Inland Revenue Department (“IRD”) when we file our tax returns. In order to do so, the IRD has confirmed that we will need to obtain the HKID numbers and/or the relevant identification numbers of our Independent Business Owner.
- If you intend to join us as an Independent Business Owner in Brunei Darussalam, please note that we are required under Section 52(1A) of the Income Tax Act (Chapter 35) to provide your NRIC identification number and/or other relevant identification number to the Revenue Division of the Ministry of Finance, Brunei Darussalam when we file our tax returns. In order to do so, we will need to obtain the NRIC numbers and/or the relevant identification numbers of our Independent Business Owner.
- Consistent with the practices of the various inland revenue or income tax departments of any jurisdiction involved, where there is a legal requirement for us to make available or submit to such departments’ information, including relevant identification information about you at any stage, then you hereby consent to such collection, processing, use or disclosure of your personal data.
- Data collected for the purposes stated above is necessary for us to provide our goods and/or services to you. It is therefore obligatory for you to provide us with the requested data, failing which we may not be in a position to provide our goods and/or services to you.
- We shall seek for your consent before we collect any additional personal data and before we use your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).
- When you give us personal data or information about another person, you hereby confirm that they have: (i) authorised you to act and receive any data protection notices on their behalf; and (ii) consented to BE International’s processing of their personal data in accordance with this Privacy Notice. You hereby shall indemnify BE International from any damages, losses and costs arising from any complaints, claims and lawsuits due to BE International’s use of other person’s personal data provided by you.
- We will not collect, process, use or disclose your personal data unless:
- WILL WE TRANSFER YOUR PERSONAL DATA OVERSEAS?
- Where your personal data has been transferred to companies who are affiliates of BE International and/or to authorised third parties located outside of your country, we will take organisational, contractual and legal measures to ensure that your personal data is exclusively processed for the purposes mentioned above, and that adequate levels of protection have been implemented in order to safeguard your personal data.
- By clicking “Agree” and providing us with your personal data, you consent to our transfer of your personal data to our related business entities in Malaysia, Singapore, Indonesia, Hong Kong and Brunei, and for their collection, processing, use and disclosure of such personal data in accordance with the terms of this Privacy Notice.
- By clicking “Agree” and providing us with your personal data, you consent to our transfer and/or process of your personal data to third-party data hosting sites located outside the jurisdictions where BE International carries out its business or trade where necessary for the fulfillment of our obligations in providing you services you signed up for; and in any event out of the country wherein BE International collected the personal data from you. We shall take necessary steps to ensure the aforementioned third-party hosting sites are contractually bound not to use your personal information for any reason other than to provide the services they are contracted by BE International, to safeguard your personal information.
- CAN YOU WITHDRAW YOUR CONSENT GIVEN FOR PERSONAL DATA COLLECTED?
- You may withdraw your consent for us to collect, process, use and disclose your personal data in our possession or under our control by contacting our Data Protection Officer at bepdpa@beintl.com
- Upon receiving your written request to withdraw your consent, we may require reasonable time (depending on the complexity of your request and its impact on the nature of our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. Such legal consequences shall include, but not be limited to, those stated in our Rules and Regulations. In general, we shall seek to process your request within thirty (30) business days of receiving it. Where your consent withdrawal requires deletion of personal data, we will delete or anonymize such data within a reasonable period unless retention is required under the applicable Data Privacy Laws or other written law.
- Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you. In such circumstances, we shall notify you of the likely consequences of you withdrawing your consent before we complete processing your request.
- Please note that if you choose to disable or withdraw consent for location services, certain location-dependent features within the BE4U app may become unavailable or limited in functionality.
- Please note that your withdrawal of consent does not affect our right to continue to collect, process, use and disclose your personal data where such collection, processing, use and disclosure without consent is permitted or required under the applicable Data Privacy Laws or other written law.
- CAN YOU ACCESS YOUR PERSONAL DATA?
- Subject to certain exceptions under the applicable Data Privacy Laws, you may request to us to provide you with the personal data which we hold about you or information about the ways in which we collect, process, use or disclose your personal data by contacting our Data Protection Officer at bepdpa@beintl.com.
- Please take note that we may impose a reasonable fee for the handling and processing of your request. If applicable, you will be notified of the fee in advance, prior to the commencement of processing.
- We will respond to your request as soon as reasonably possible. If we are unable to provide or respond to your request within twenty-one (21) days after receiving your request, we will notify you in writing within fourteen (14) days of the reason for the delay and the timeframe within which we expect to respond. Where we are unable to provide you with any personal data requested, we shall generally inform you of the reasons (except where we are not required to do so under the applicable Data Privacy Laws).
- CAN YOU REQUEST A CORRECTION OR UPDATE TO YOUR PERSONAL DATA?
- Subject to certain exceptions under the applicable Data Privacy Laws, you may request for us to correct any error or omission in or make supplements for the personal data which we hold about you by contacting our Data Protection Officer at bepdpa@beintl.com.
- We will respond to your request as soon as reasonably possible. If we are unable to provide or respond to your request within twenty-one (21) days after receiving your request, we will notify you in writing within fourteen (14) days of the reason for the delay and the timeframe within which we expect to respond. Where we are unable to make corrections or updates to your personal data as requested, we shall generally inform you of the reasons (except where we are not required to do so under the applicable Data Privacy Laws).
- CAN YOU REQUEST FOR DATA PORTABILITY?
- Subject to certain exceptions under the applicable Data Privacy Laws, you may request for us to provide you with your personal data in a structured, commonly used and machine-readable format, and to transmit such data to another data controller where technically feasible. This right shall only apply to the extent recognized and required under the applicable Data Privacy Laws or other written law.
- You may exercise your right to data portability by contacting our Data Protection Officer at bepdpa@beintl.com.
- We will respond to your request as soon as reasonably possible. If we are unable to provide or respond to your request within twenty-one (21) days after receiving your request, we will notify you in writing within fourteen (14) days of the reason for the delay and the timeframe within which we expect to respond. Where we are unable to provide you with any personal data requested, we shall generally inform you of the reasons (except where we are not required to do so under the applicable Data Privacy Laws).
- HOW DO WE PROTECT YOUR PERSONAL DATA?
- We endeavour, where practicable, to process your personal data in a safe environment by preventing any unauthorized or unlawful processing of personal data or accidental loss or destruction of, or damage to, such information. We have 10 implemented various physical, technical and administrative security measures to protect your personal data from unauthorized access. Some of these measures include: encryption of data in transit or at rest; strict adherence to privacy and security practices; periodic security assessment and reviews to upgrade our practices; restriction of access to personnel who have a need to know such data.
- Whilst we strive to protect your personal data, and are constantly reviewing and enhancing our information security measures, please note that no method of transmission over the Internet or method of electronic storage is completely secure. As such, we urge you to take every precaution to protect your personal data when you are on the Internet, when you browse our websites, or use our applications and/or digital services. We recommend that you change your passwords often, use a combination of letters, numbers, and special characters, and ensure that you use a secure browser.
- If you believe that your personal data has been compromised in any way, please change your password immediately, and contact our Data Protection Officer at bepdpa@beintl.com.
- HOW LONG WE RETAIN YOUR PERSONAL DATA?
- We will retain your personal data that is necessary for legal or business purposes for as long as it is necessary to (i) fulfil the purposes for which your personal data was collected; and/or (ii) fulfil the minimum personal data retention period required under the relevant laws of any jurisdiction.
- We will cease to retain your personal data, or remove the means by which your personal data can be associated with you, as soon as it is reasonable to assume that such retention has fully satisfied the criteria under Clause 11.1 above.
- MISCELLANEOUS
- If you have any enquiries or feedback on our personal data protection policies and procedures, you may contact our Data Protection Officer at bepdpa@beintl.com.
- This Privacy Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.
- By reading this Privacy Notice, you acknowledge that you have understood its contents and consequences, and you consent to the use of your personal data by us for the purposes and usage notified to you in this Privacy Notice and/or communicated by us through any online or offline medium.
Last Updated: 3 October 2025